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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎02-02-2013
My Device: Z10
My Carrier: O2
Accepted Solution

Dead Z10....

Does anyone have instructions for restoring a Z10 from the dead.

 

Did a security wipe in preparation for testing a new BDS config but it never came back.

 

 

Enterprise SME
Posts: 679
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Dead Z10....

Please follow this KB to reload your Z10:

 

KB33480

New Contributor
Posts: 6
Registered: ‎02-02-2013
My Device: Z10
My Carrier: O2

Re: Dead Z10....

Thanks very much, worked perfectly.
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Visitor
Posts: 1
Registered: ‎07-04-2013
My Device: Blackberry Z10
My Carrier: Entel

Dead Z10....

[ Edited ]

Hi...I own a 2 month old  BB Z10 which a couple of days ago I woke up to find completely dead. Not even the red light comes on. I tried switching batteries with a friend, but still nothing. Tried to connect to live but it doesn't detect it. Tried to reset holding power button for 10-30secs. Left it without a battery for 24 hours, tried connecting again to live without the battery, but still nothing. I bought this phone on amazon from Surge Telecom, it is an international unblocked version and only had 30 day warranty which has passed. Is there anthing I can do to bring this bb back to life?? Any help would be GREATLY appreciated! Thanks

New Member
Posts: 1
Registered: ‎06-06-2014
My Device: Blackberry Torch 9810
My Carrier: airtel

Re: Dead Z10....

I have a blackberry Z10 that is completely dead but shows red light when connected to charger without inserting battery