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BlackBerry® Z10

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New Member
chuck171
Posts: 1
Registered: ‎02-26-2013
My Device: BB 10

Re: Delete email on Z10 but keep in gmail?

Ok dumb question how do you create folders and how do you acces settings for the Hub, i'm starting to get frustrated with this phone

JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Delete email on Z10 but keep in gmail?

Open the Hub and touch the lower right vertical three dots icon to go to your Hub settings.




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New Contributor
palacyk
Posts: 2
Registered: ‎02-26-2013
My Device: Z10

Re: Delete email on Z10 but keep in gmail?

[ Edited ]

Same here. The old BB Storm was working perfect and stupid me wanted to be trendy I have upgraded to this piece of junk. Nothing is simply with this phone. After two weeks still can't get my Yahoo contacts neither my desktop Outlook contact list for  the same account sync with this phone. Why they fixed something which was not broken.

This entire idea of full syncing is stupid. Still should be an option to leave the email on the server while deleting it from the phone. iPhone and Samsung have this option.

New Contributor
Champagnekisses
Posts: 4
Registered: ‎08-17-2013
My Device: Q10

Re: Delete email on Z10 but keep in gmail?

This is how I want it to work, but it isn't....when I delete on my device, it isn't deleting off the gmail server, so when I go to my laptop, I have to re-delete tons of emails.
JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Delete email on Z10 but keep in gmail?

Champagnekisses, open your Settings > Accounts > Gmail > scroll to the bottom to Folder settings > and make sure your "sync all folders" settings is on.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Champagnekisses
Posts: 4
Registered: ‎08-17-2013
My Device: Q10

Re: Delete email on Z10 but keep in gmail?

It is ON but I am unable to select Outbox or Trash (they are greyed out). I am actually unable to select any of the folders, only Junk.
JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Delete email on Z10 but keep in gmail?

You don't want those two syncing to your BlackBerry. If you have the top setting to ON, and the inbox checked, the deleted messages should delete from the server.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
apermal
Posts: 2
Registered: ‎01-29-2014
My Device: Z10

Re: Delete email on Z10 but keep in gmail?

Here you go. I've figured it out.

 

I'm linking you to the new article I've created because otherwise the info will get lost in the thread here because of too many comments.

 

Hope it helps you!

 

http://supportforums.blackberry.com/t5/BlackBerry-Z10/How-to-delete-Gmail-emails-from-your-handset-b...