02-12-2013 08:31 AM
I was trying to switch my BB 9780 to Z-10, and used bb link software to do the switching via USB.
Many of the fields are not replicating in Z10, even contacts, BB messenger ID and its contacts. Each and every time the device switch menu prompting a successful transfer,
how can I transfer all my information in the BB 9780 to new Z10..
I have followed the steps in the support site .. http://docs.blackberry.com/en/smartphone_users/del
But the transfer is just not happening to me ..
02-12-2013 08:39 AM
welcome to the club..tried with a 530 as well to sync contacts from my Outlook account. Was easy with the previous Blackberry Desktop. You would have thought that this would have been on top of the list. I cannot give you a solution just joining the club. I am now carrying 2 blackberries..the other for contacts...don't have the time to manually transfer 1000 plus contacts.Grrrr
02-12-2013 09:29 AM
I have installed the BB desktop and BB link on a Windows Vista Professional Desktop.
I have updated both BB desktop and BB link to latest versions.
I have tried to restore the backup image through BB link. for contacts , BB messenger etc,
but while choosing the backup done with BB desktop, appearing Legacy backup file and while scroll down to the files, showing Partial Backup as status.
while restoring, the restoration is completing in a moment.. Or two.