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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎03-16-2013
My Device: z10
My Carrier: MTN

Device address book phone contacts not showing on incoming calls in Z10

Device address book phone contacts in the international phone format i.e.. starting with + and country code, does not show on incoming calls. Only the number shows on incoming calls. What could be the problem?

Contributor
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Device address book phone contacts not showing on incoming calls in Z10

i have the same problem but unfortunately no one can help us .
Blackberry help us please!!!! it is a long time !!!

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Device address book phone contacts not showing on incoming calls in Z10

Hey WaleA,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the following article for updates on this issue:

Caller ID does not show associated contact when country code is included in phone number

http://btsc.webapps.blackberry.com/btsc/KB33685

 

Let us know if you have any questions.

Thanks.

-HB

 

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