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BlackBerry® Z10

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New Contributor
fatemahussain786
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10

Re: Display Option

Hi Dear,

 

Rotation lock is white.... My picture, Videos are not rotating. Compass app does not open it shows ERROR that "your device does not support the necessary sensors for this application." While playing games i am not able to tilt & i lose game:smileysad: 

I think my phone needs repair...

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

How did you install the 10.2.1 OS?




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New Contributor
fatemahussain786
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10

Re: Display Option

I got software update msg from Blackberry

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

Go to App World and download the BlackBerry Virtual Expert app.
Run the Sensor test for the Accelerometer (at the bottom of the screen > choose test > Accelerometer).




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Super Contributor
craigashy
Posts: 478
Registered: ‎05-29-2011
My Device: BlackBerry Z30

Re: Display Option

Hi yeah sorry. Not been on for a while and didn't relaise I was offering the same lol

Craig Ashcroft Elite UK
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New Contributor
fatemahussain786
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10

Re: Display Option

Hey Dear,

 

I have already done that test & it failed.... Tilt, sensor all failed.  I guess my device sensor is not working... Got to go Blackberry Service Centre....:smileyfrustrated:

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

Ok, I don't know what all you've done.

 

Perhaps telling us what all you've done could save you time, makes sense to me.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code