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BlackBerry® Z10

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Contributor
captainbdsc
Posts: 20
Registered: ‎05-22-2010
My Device: BlackBerry Z10
My Carrier: T-Mobile

Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

Hello,

 

I recently swapped a Verizon Z10 for a T-Mobile Z10. After using the BlackBerry Link software to perform the device swap I have 2 entries for each facebook birthday in my calendar. I tried deleting one copy, but the only option in the overflow menu is to share the birthday.

 

Has anyone else had this issue; and have you resolved it?

Chivalry Will Never Die
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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

Hey captainbdsc,

 

As a test can I have you remove your Facebook account from the BlackBerry Z10 smartphone, once it is removed can you still view the Birthday reminders/events?

 

I look forward to hearing back from you.

Thanks

 

 

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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Contributor
captainbdsc
Posts: 20
Registered: ‎05-22-2010
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

I will try that. But first I need to figure out how to remove my FB connection
Chivalry Will Never Die
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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

Hey,

 

Go into Settings> Accounts> Facebook> Delete.

 

 

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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Contributor
captainbdsc
Posts: 20
Registered: ‎05-22-2010
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

I deleted it. All of the Facebook birthday notifications are gone.

Now do I just re-add it, or do I need to reboot or something special like that first?
Chivalry Will Never Die
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Contributor
captainbdsc
Posts: 20
Registered: ‎05-22-2010
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Duplicate Facebook Birthday Entries In Calendar After Using Device Swap in BB Link

I re-added my FB account and now there is only 1 copy of each birthday! SUCCESS! Thank you hatchback!
Chivalry Will Never Die
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