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New Contributor
BlueRocks
Posts: 5
Registered: ‎04-19-2012
My Device: Playbook 2.0, Z10, Torch 9810, Curve 9360
My Carrier: Rogers

Duplicate Facebook Contacts

Each one of my Facebook contacts is showing up twice in the contacts app.

Only one of each duplicate entry show the Facebook profile picture.  The other duplicate is always the blank default.

 

Is there a way to remove a couple hundred duplicates without selecting them individually?  Is there a problem that causes this duplicate seeding?

 

Any help would be greatly appreciated.

 

Thanks.

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Duplicate Facebook Contacts

Hi BlueRocks,

 

Sorry to hear about the issues you're having with your contacts duplicating. Can you please ask your wireless service provider to open a ticket with BlackBerry support on your behalf so we can look into this issue further for you?

 

Thanks.


-FS


 


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New Contributor
BlueRocks
Posts: 5
Registered: ‎04-19-2012
My Device: Playbook 2.0, Z10, Torch 9810, Curve 9360
My Carrier: Rogers

Re: Duplicate Facebook Contacts

I would like to BUTmy phone bricked last night.  I have an open ticket for the 'bricking' and a new phone is on the way.

 

If this duplicate issue occurs again on the new phone, I will open a ticket immediately.

 

Thanks.

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