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BlackBerry® Z10

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New Contributor
Tunji072
Posts: 6
Registered: ‎03-04-2013
My Device: Z10

Earpiece doesn't work!

Hi, The Earpiece of my phone doesn't work when plugged. What is the way out? Thanks in advance! Tunji.
Forums Advisor III
jerryg50
Posts: 1,204
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: Earpiece doesn't work!

[ Edited ]

Bring the Z10 back to the dealer if you cannot work this out. There may be a defect with either the phone or the earphone. The phone should be under warranty.

Jerry G.
New Contributor
deceit1225
Posts: 6
Registered: ‎11-05-2011
My Device: BLACKBERRY Z10

Re: Earpiece doesn't work!

My dealer is giving me the run around even giving me a earpiece from SamSung S3 which can not dial from the head peice as the BB earpiece should.

 

Richard