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BlackBerry® Z10

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Contributor
Posts: 25
Registered: ‎07-25-2011
My Device: Bold 9780
My Carrier: Dialog

Email Issue

Z10 does not store my mail password. I do not get mails then and there. I only get mails say once in a while. After mail server get number of mails.... This is not good at all. invain I spent money for my Z10.....

 

Please need a solution ASAP...

Forums Advisor III
Posts: 1,476
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Email Issue


germainw wrote:

Z10 does not store my mail password. I do not get mails then and there. I only get mails say once in a while. After mail server get number of mails.... This is not good at all. invain I spent money for my Z10.....

 

Please need a solution ASAP...


Remove the account for the email adress, reboot the phone and then re-add the account

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
Contributor
Posts: 25
Registered: ‎07-25-2011
My Device: Bold 9780
My Carrier: Dialog

Re: Email Issue

Thank you. I just deleted my account, rebooted and add again but Its still the same. This issue is only for my office mail.
Forums Advisor III
Posts: 1,476
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Email Issue


germainw wrote:
Thank you. I just deleted my account, rebooted and add again but Its still the same. This issue is only for my office mail.

If you are using BES for work, then you need to contact your IT

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
Highlighted
Contributor
Posts: 25
Registered: ‎07-25-2011
My Device: Bold 9780
My Carrier: Dialog

Re: Email Issue

No I do not use BES.