05-20-2013 04:23 PM
Solved! Go to Solution.
05-21-2013 12:32 PM
Welcome to the BlackBerry Support Community.
Please remove and re-add each of your accounts to your BlackBerry Z10 smartphone and let us know if this continues to occur with any of your email accounts going forward.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!
05-21-2013 12:55 PM
I have found lately, that I have the same issue on my Bell POP account, as at least once every 2 or 3 days, I get the messages that my email account has been disconnected, please sign in to re activate it.
05-21-2013 07:00 PM
05-21-2013 07:07 PM
05-29-2013 02:54 PM
07-06-2013 04:18 AM
I have tried that on Q10, but it doesnt solve the problem. Worst thing is one pop account keeps getting disconnected and when i go to the settings, it required to add the password again and save the account.
Sometimes, saving the account once, doesnt solve the problem, keep pressing the save option till it finally connects.
This is quite strange.