07-06-2013 04:48 AM
10-04-2013 10:32 AM
I'm a Z10 owner since April. I have consistently had this problem with my 2 POP email accounts, being often asked to update my password for no apparent reason. Reentering each password worked until last night.
quoting from FD's reply: "Please remove and re-add each of your accounts to your BlackBerry Z10 smartphone and let us know if this continues to occur with any of your email accounts going forward."
I have done this (remove and restore) but have as a result lost all emails sent from my Z10 from both of these accounts. Is there any way to retreive these perhaps from the Blackberry link on my linked PC? Are these messages stored there. I haven't linked phone to PC yet to make sure I don;t blow what might be my only chance to retrieve them. Step by stetp instructions would be appreciated!