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BlackBerry® Z10

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New Member
asankahewa
Posts: 2
Registered: ‎05-02-2013
My Device: Z10
My Carrier: Telstra Australia
Accepted Solution

Email setup

Hi

 

I am trying to setup my email on the Z10 and it keeps saying my SMTp server is not responding. I can recieve emails but I am unable to send any. what do I need to do ?

 

Thanks

Asanka

 

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New Contributor
bcallegari
Posts: 7
Registered: ‎05-02-2013
My Device: z10
My Carrier: verizon

Re: Email setup

I am having the same issue

Miy issue is with register.com. it worked before an os update and not after. The os updates are suppose to fix it but I am up to date and not joy yet. Maybe you can try an update on yours. I bet you get a white clock on your hub screen. the messages are stuck in the outbox.

 if you use a gmail account or aol etc, i bet it works fine.

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JSanders
Posts: 83,054
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email setup

asankahewa, is this a gmail or Godaddy email server?

Or?




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New Member
asankahewa
Posts: 2
Registered: ‎05-02-2013
My Device: Z10
My Carrier: Telstra Australia

Re: Email setup

Hi

 

finally I found the solution. our out going server was telstrabusiness.com that wont except the request. but finally I changed it to bigpond.com.au and it worked

 

Thanks for your help. Much approciated

 

 

Asanka

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