05-09-2013 01:28 AM
I have a major issue on my blackberry Z10. emails are marked as read even though i have not read them.
I have seen another post where users have an issue with mails being downloaded on Outlook. I thought my issue was similar and hence spent an entire day without launching outlook. nevertheless emails continue to be marked as read.
if i have received 10 emails, i go into 1 to read it, but when i come back into the hub, the other 9 emails are marked as read as well.
however, once i re-mark the emails as unread they stay marked unread. but this has to be done manually.
nonetheless, this is a very frustrating process for someone who uses unread emails as a tool to follow-up on tasks.
BTW: i am using version 10.0.10.82 now and have regularly updated the OS, but faced the same issue for 3 months.
05-10-2013 12:26 AM
Thanks for the post.
What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange). Also have you tried removing and re-adding the email account to test?
Is this email account only setup on one computer or several computer?
I look forward to your reply.
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