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BlackBerry® Z10

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New Contributor
Michaelm8025
Posts: 4
Registered: ‎08-14-2013
My Device: Z10

Emails disappeared

I have had no email problems with my z10. Other than once deleted from the hand set they are gone from the server. But I just went to check my emails and the whole lot have disappeared. I can t even send one now. Does anyone know what to do
New Contributor
ddk6
Posts: 4
Registered: ‎08-14-2013
My Device: Blackberry z 10 model # STL100-3

Re: Emails disappeared

I have no answer for you, however, have you ran an update lately, as I ran one last night and today have lost the email function on my z10, it can not receive any emails, though I appear to able to send them now....

New Contributor
Michaelm8025
Posts: 4
Registered: ‎08-14-2013
My Device: Z10

Re: Emails disappeared

Running an update now. So hope it will help
Contributor
SnafuBE
Posts: 26
Registered: ‎08-14-2013
My Device: z10 and 9810 torch

Re: Emails disappeared

Mine is doing the same thing.  Did you notice if the OS was the current version when the problem started?  I wonder if a new OS was automatically updated and caused the problem.

Regular Contributor
Fred98tj
Posts: 72
Registered: ‎05-06-2013
My Device: Z10

Re: Emails disappeared

Just delete the email account from your phone, then re-add the account.

 

 

Fred

 

New Contributor
illy69
Posts: 6
Registered: ‎07-31-2013
My Device: BlackBerry Z10

Re: Emails disappeared

Hi peeps. I deleted my account twice and set it up again but still having the same problem. I'm very very frustrated.
New Contributor
Michaelm8025
Posts: 4
Registered: ‎08-14-2013
My Device: Z10

Re: Emails disappeared

Same. Deleted email off bb reset again still no luck
New Contributor
illy69
Posts: 6
Registered: ‎07-31-2013
My Device: BlackBerry Z10

Re: Emails disappeared

I'm just really fed up.
Contributor
SnafuBE
Posts: 26
Registered: ‎08-14-2013
My Device: z10 and 9810 torch

Re: Emails disappeared

It seems hotmail/sympatico have made a change that has caused the problem.  Gmail is still working but my hotmail is not showing up.  I tried changing the server info but it gives an error and will not save the changes.

New Contributor
Michaelm8025
Posts: 4
Registered: ‎08-14-2013
My Device: Z10

Re: Emails disappeared

I think outlook is having problems at their end and is still trying to fix it