02-21-2014 03:19 PM - edited 02-21-2014 03:23 PM
02-21-2014 11:15 PM - edited 02-21-2014 11:16 PM
Try that first before decide to wipe your device. If the problem persists and you want to wipe, remove your simcard and sd card, and use wifi during wipe and initial setup.
Cheers and good luck.