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BlackBerry® Z10

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Regular Contributor
monkeno
Posts: 62
Registered: ‎09-25-2011
My Device: 9800
My Carrier: O2

Folders in Hub

Has anyone found away to not see every filed email still as a seperate item in Hub?

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Folders in Hub

Hello,

It's tedious...but, after each "file" action, you need to go into the Account Settings and turn off sync for the folder into which you filed the item. At present, when you file, the destination folder is automatically turned "on" for synchronization with the device, which then acts like it always has -- conglomerating everything into the Messages view. So you must manually turn that off each time.

I know this issue has been passed forward to BlackBerry to hopefully see if they can do something about it in future releases. But, for now, that's the way it works.

Good luck!

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Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Folders in Hub

This was only an issue for unread items, now for all. Acknowledged by Blackberry here:

http://supportforums.blackberry.com/t5/BlackBerry-Z10/Filed-Messages-stay-in-Hub/td-p/2213609
-: DrewRead :-
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