Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Regular Contributor
Posts: 62
Registered: ‎09-25-2011
My Device: 9800
My Carrier: O2

Folders in Hub

Has anyone found away to not see every filed email still as a seperate item in Hub?

Hall of Famer II
Posts: 55,762
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Folders in Hub

Hello,

It's tedious...but, after each "file" action, you need to go into the Account Settings and turn off sync for the folder into which you filed the item. At present, when you file, the destination folder is automatically turned "on" for synchronization with the device, which then acts like it always has -- conglomerating everything into the Messages view. So you must manually turn that off each time.

I know this issue has been passed forward to BlackBerry to hopefully see if they can do something about it in future releases. But, for now, that's the way it works.

Good luck!

Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.
Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Folders in Hub

This was only an issue for unread items, now for all. Acknowledged by Blackberry here:

http://supportforums.blackberry.com/t5/BlackBerry-Z10/Filed-Messages-stay-in-Hub/td-p/2213609
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy