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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎04-03-2013
My Device: z10

Gmail Folders not syncing messages

I hope somebody can help me,

 

I have just taken delivery of a new Z10 and setting up email accounts etc, I use Gmail both paid business and free personal, the setup was simple and working on on the Z10, but I cannot get any of my messages contained in folders, I have gone through the steps on the Z10 to sync all mail folders but I see all the mail folders but no messages within them.

 

The above situation is infurating as I have just put my email account on to both an iPad and iPhone and the syncing of folders and messages was flawless.

 

Are BB seriouslly launching a new software and device incapable of doing this, and if so the phone of 1 day old will be thrown in the sea as basically usless.

 

Pleae help if I am going wrong some where, also I am not a fan of putting a link on the home screen to web mail.

 

Thanks

 

David

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Gmail Folders not syncing messages

Hi dnrainey and welcome to the BlackBerry Support Community Forums!

 

How old are the messages in your Gmail subfolders?

 

Thanks.

 

-CptS

 

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