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BlackBerry® Z10

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New Contributor
chanlo
Posts: 9
Registered: ‎02-17-2013
My Device: Z10

HELP: Can't connect to 3G on Blackberry Z10

I bought my Z10 in Dubai recently and I have brought it home.  I inserted my SIM card from the Bold 9900 and it can not find internet connection.

 

I can call in and out just fine but there is no data it seems.  All i see in the corner is 3g and not 3G which is what I nornally get.

 

Pls help 

Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10

Re: HELP: Can't connect to 3G on Blackberry Z10

Call your carrier for support. :smileyhappy:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
New Contributor
chanlo
Posts: 9
Registered: ‎02-17-2013
My Device: Z10

Re: HELP: Can't connect to 3G on Blackberry Z10

I have and they do not know how to fix it as Hong Kong does not have the Z10 yet.  

 

 

New Member
gregutt
Posts: 1
Registered: ‎02-19-2013
My Device: z10

Re: HELP: Can't connect to 3G on Blackberry Z10

same problem here! please let me know if you have a solution! thanks

New Contributor
chanlo
Posts: 9
Registered: ‎02-17-2013
My Device: Z10

Re: HELP: Can't connect to 3G on Blackberry Z10

Its an APN problem, you need to manually go into settings and change the APN.

 

I changed my APN and its working just fine now!