HELP: Can't connect to 3G on Blackberry Z10

chanlo · ‎02-17-2013

I bought my Z10 in Dubai recently and I have brought it home. I inserted my SIM card from the Bold 9900 and it can not find internet connection.

I can call in and out just fine but there is no data it seems. All i see in the corner is 3g and not 3G which is what I nornally get.

Pls help

drewread · ‎02-07-2013

Call your carrier for support.

-: DrewRead :-
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chanlo · ‎02-17-2013

I have and they do not know how to fix it as Hong Kong does not have the Z10 yet.

gregutt · ‎02-19-2013

same problem here! please let me know if you have a solution! thanks

chanlo · ‎02-17-2013

Its an APN problem, you need to manually go into settings and change the APN.

I changed my APN and its working just fine now!

Welcome!