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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎11-22-2013
My Device: Z10
My Carrier: Verizon

HELP - Problem with Phone Display

When I select Phone, the screen appears to be zoomed in so much that I cannot see the menu bar at the bottom of the screen that allows me to access Contacts and the Dial Pad.  It is frozen in this position so that I can only use Contacts to make calls to existing numbers.

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: HELP - Problem with Phone Display

It sounds like you have the Accessibility magnify feature turned on.

 

Try a pinching gesture on the screen to zoom the screen back down to normal.

 

Then check Settings -> Accessibility -> Magnify Mode is off.

 


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