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BlackBerry® Z10

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New Contributor
suzetter
Posts: 2
Registered: ‎08-28-2013
My Device: Z10

HELP! Z10 stuck on "Restoring your BBM information"

I saw that someone else had this issue but I did not see where there was a solution.

I wasn't even touching my phone when this happened.

Picked it up to check my emails etc. and there it was...1 of 2...Restoring your BBM information

I already tried doing it over the provider network AND Wi-Fi...nothing, NADA!

Someone please help

Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: HELP! Z10 stuck on "Restoring your BBM information"

you aren't the only one facing this. Many new threads similar to yours has come up.

It may be temporary server error!!

http://supportforums.blackberry.com/t5/BlackBerry-Q10/Blackberry-Q10-BBM-stuck-on-quot-Restoring-you...
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New Contributor
suzetter
Posts: 2
Registered: ‎08-28-2013
My Device: Z10

Re: HELP! Z10 stuck on "Restoring your BBM information"

The link you put is invalid...page cannot be found

Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: HELP! Z10 stuck on "Restoring your BBM information"

Sorry about that:
try this: http://supportforums.blackberry.com/t5/BlackBerry-Q10/Blackberry-Q10-BBM-stuck-on-quot-Restoring-you...

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