06-03-2013 03:58 AM
Hi, could anyone help me please. I have bad experience with my z10 battery life. Since I have upgraded my device to 10.0.1.2354 , my device shut down automatically when the battery indicator reach 60%. I have tried to release the battery and plug it again and still does not change the problem. I just want to know what is wrong with my device or my battery. Thank you
06-04-2013 09:44 AM
Thank you for your question regarding the issue you are experiencing with the battery on your BlackBerry Z10 smartphone.
Do you have access to another battery you can try as a test? If not, please contact your point of sale for options.
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10-24-2013 07:28 AM