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BlackBerry® Z10

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New Contributor
stvchenx
Posts: 4
Registered: ‎03-24-2013
My Device: Z10
My Carrier: XL

Handheld shut down at 60% battery indicator

Hi, could anyone help me please. I have bad experience with my z10 battery life. Since I have upgraded my device to 10.0.1.2354 , my device shut down automatically when the battery indicator reach 60%. I have tried to release the battery and plug it again and still does not change the problem. I just want to know what is wrong with my device or my battery. Thank you

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Handheld shut down at 60% battery indicator

Hello stvchenx,

 

Thank you for your question regarding the issue you are experiencing with the battery on your BlackBerry Z10 smartphone.

 

Do you have access to another battery you can try as a test? If not, please contact your point of sale for options.


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New Contributor
son_bolt
Posts: 11
Registered: ‎10-04-2013
My Device: Z10
My Carrier: Airtel

Re: Handheld shut down at 60% battery indicator

Hi, Hope your problem is resolved. If not, try leaving the batter and the sim out after charging for about an hour and half, and put them back in. It seems to erase the bad battery memory, I was told. It worked for me.
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