02-25-2013 01:33 AM
I have spent about 8 hours trying to transfer the data from my Curve 9300 to my new Blackberry 9300. The problem I am running into is that the my device is not supported by Blackberry Link (needs 10 OS). I have tried everything to update my device software and it keeps telling me it is up to date with 6.0. I spent over an hour with a Rogers tech expert and he was stumped too.
so how do i
Interesting is that the media - music, videos and photos from my old phone DID transfer using Blackberry Link, so it worked for somethings.
02-25-2013 11:14 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to migrate data from your BlackBerry Curve 9300 to the BlackBerry Z10: www.blackberry.com/btsc/KB33322
Let me know if you have any more questions.
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