07-19-2013 09:01 AM
I have a Z10 running OS 10.1.0.1720, Software version 10.1.0.273. I updated to the latest version of Blackberry World and received an error message and couldn't install it. I tried it again and if installed, only this time all my folders on the homescreen and other screens are all gone.
After spending a hour or so setting everything back up last night, they're gone again. Only this time it happened differently, I started up my Globe and Mail app and it wouldn't load up the articles. I then tried the Canadian Newsreader app and it couldn't connect. So I restarted and all my folders disappeared. I hard rebooted after that (held onto the button on the top until the blue blackberry logo showed up) and they're still gone.
This is a royal PITA and wouldn't have upgraded to the new Blackberry World if that was the case. Help! Is there a resolution to this?
Also, my skyps video never worked on my Z10, but it has worked on others. Don't know why. Help x 2.
07-19-2013 10:22 AM
Welcome to BB forums
I did the upgrade last night so far no problems!
Why don't you reload your previous OS if your getting these problems