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BlackBerry® Z10

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Contributor
StrawBerryZ10
Posts: 37
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: Rogers Wireless

Hotmail syncs rapidly (10-15 seconds), but Exchange ActiveSync always takes a few minutes. Why?

[ Edited ]

Can someone try to explain to me why my Hotmail emails are synced almost instantly, yet my Hosted Exchange emails take quite a few minutes longer to sync? It can take 5 minutes or more for my Exchange emails to come in (via Exchange ActiveSync).

I'm having trouble getting my head around how my free email account is essentially providing a superior experience for me in terms of sync times.

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Hotmail syncs rapidly (10-15 seconds), but Exchange ActiveSync always takes a few minutes. Why?

Hey StrawBerryZ10,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

It is possible for some ActiveSync connections to take up to 15 minutes to check for email.  Also Hotmail has a notify feature that makes it seem like it is instant.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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Contributor
tigermaran
Posts: 10
Registered: ‎04-24-2013
My Device: blackberry Z10 STL100-1
My Carrier: Celcom

Re: Hotmail syncs rapidly (10-15 seconds), but Exchange ActiveSync always takes a few minutes. Why?

Why the same exchange mail works fine on iphone and samsung galaxy then?

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Contributor
StrawBerryZ10
Posts: 37
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: Rogers Wireless

Re: Hotmail syncs rapidly (10-15 seconds), but Exchange ActiveSync always takes a few minutes. Why?

[ Edited ]

ViciousFerret wrote:
"Hotmail has a notify feature that makes it seem like it is instant."


 

What does that mean? That it just seems like Hotmail is faster, but for some reason it isn't in reality?

 

The way you phrased that implies that Hotmail just gives an illusion of being faster. I'm pretty sure it's about 10x faster than Exchange ActiveSync on my Z10.

 

It doesn't just seem faster- it is faster.

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Contributor
StrawBerryZ10
Posts: 37
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: Rogers Wireless

Re: Hotmail syncs rapidly (10-15 seconds), but Exchange ActiveSync always takes a few minutes. Why?


tigermaran wrote:

Why the same exchange mail works fine on iphone and samsung galaxy then?


Exactly.

 

What's going on here?

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