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BlackBerry® Z10

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Contributor
Posts: 18
Registered: ‎02-23-2013
My Device: z10, bold
My Carrier: telus

How do I make it so that emails i delete off z10 do not delete off the email server

I cant seem to find away to stop it from deleting the emails or sent messages off of my server for all my email accounts.

Hall of Famer II
Posts: 50,914
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How do I make it so that emails i delete off z10 do not delete off the email server

Hello,

The option to delete only on the Handheld is gone in BB10. So, if you are integrated to your email accounts in any manner that can reconcile deleted items (and I believe they all do), then your BB is intended to be a mirror of your mailbox, and vice versa (within the time limit of course, max 30 days). Many wish the option were there, but it is not, so you will need to figure out a process to work within that constraint.

Good luck!



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Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: How do I make it so that emails i delete off z10 do not delete off the email server

Current suggestion: Turn off "show filed messages" and file the messages you wish to keep in a special folder ("Inbox keepers" for example.) Those filed messages will not be deleted and can be found in that folder but will not show up in the hub.

 

The only caveat to that is that there currently seems to be something that makes unread filed messages show up even if "show filed messages" is turned off. Simply mark them as read, or read them before filling them to get around this.

 

You can mark multiple messages for filing and file them all at once. It is a new workflow, but just as effective. :smileyhappy:

 

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: How do I make it so that emails i delete off z10 do not delete off the email server

I also believe that there is an option to turn off "show sent messages" which will keep those on the server but not on the hub. I can confirm that once my battery is charged. :smileyvery-happy:

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: z10
My Carrier: maxis

Re: How do I make it so that emails i delete off z10 do not delete off the email server

any further development folks.

New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: z10
My Carrier: maxis

Re: How do I make it so that emails i delete off z10 do not delete off the email server

i tried both options it does not work for me... alternatively i created a special folder and started filing all the mail in the folder in order to temprary file the message in that folder and not deleteing it.