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BlackBerry® Z10

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Thamarai
Posts: 1
Registered: ‎08-01-2013
My Device: Blackberry Z10

How to restore Z10 back up file into Blackberry Torch 9810

I have back up my Z10 device and how do I restore it back to my Blackberry torch since I need to send in my Z10 or warranty !

 

Please do reply me asap .

 

Thank you for ur time n effort to help me . :smileyhappy:

Best Regards ,
Thamarai Selvi
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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore Z10 back up file into Blackberry Torch 9810

You cannot restore a Z10 backup to a BlackBerry Torch model, sorry.




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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: How to restore Z10 back up file into Blackberry Torch 9810

[ Edited ]

Good day

 

I haven't seen any one go back to old Blackberry devices from 10 OS don't think there solution yet, but I did help someone else here couple of days if you just want your contacts!

 

Extracting Z10 Phone Contacts to CSV

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore Z10 back up file into Blackberry Torch 9810

Yep, if contacts only (use the app InTouchContacts on both devices) and if contacts and calendar both (use PIM backup app on the Z10 to create a CSV file to later import to the legacy BBOS device).

 

Thanks for the reminder




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.