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BlackBerry® Z10

New Contributor
Posts: 4
Registered: ‎03-28-2013
My Device: z10

Hub E Mail Problem

My e mail provider is Bell Sympatico.  I am getting my e mails no problem.  What has happened is my phone is only holding my ingoing and outgoing e mails for the last 48 hours and then they are no longer showing up on my z10.  Something has change because I was able to cycle back and see everything since the day I set up the phone a couple months ago.  I still have all my prior calls, text history just e mail is only holding the last 48 hours.  How do I change this to keep everything regarding my e mails.

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Hub E Mail Problem

You need to check the sync settings in your email.

Enter settings-->account and the email settings. Ensure that the keep messages for is set to 30 days.

Twitter: @ukmight
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