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BlackBerry® Z10

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New Member
oSaaDz
Posts: 2
Registered: ‎08-25-2013
My Device: BlackBerry Z10

I Can't update my profile in BBM Z10

Hi all,

 

My problem is that i can't update my BBM profile in BlackBerry Z10.. 

 

if i touch my profile to update it, BBM will stop working and i have to close the program and open it agian.. 

 

i have format my device for this issue and it's still happening

 

i hope i can get a sloution for my problem

Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: I Can't update my profile in BBM Z10

Which version of BB10 are you in currently?
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New Member
oSaaDz
Posts: 2
Registered: ‎08-25-2013
My Device: BlackBerry Z10

Re: I Can't update my profile in BBM Z10

[ Edited ]

my softoware update is 10.1.0.4181

Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: I Can't update my profile in BBM Z10

If rebooting the device doesn't resolve the issue of not being able to edit or change your BBM profile or picture, you might need to reload the OS.
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