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BlackBerry® Z10

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New Contributor
siddappachandana-85739
Posts: 4
Registered: ‎07-28-2014
My Device: Z10
My Carrier: Aitel

I am not receiving messages from Banks related messages into BBM Z10 phone

Hi all,

 

Could you please let me know how can i receive the messages related to BANKS.

Earlier i use to receive when i am using different phone and but now i am not able to.

Is there any text messages setting that need to change.

Please consider this has high priortiy and provide me the solution

Please use plain text.
JSanders
Posts: 84,385
Likes: 22,896
Solutions: 5,891
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

from Banks?

 

As in the bank with which you do business?

 




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New Contributor
siddappachandana-85739
Posts: 4
Registered: ‎07-28-2014
My Device: Z10
My Carrier: Aitel

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

The messges which i usually recieve from banks regarding my transations and how much money transfer and how much available,OTP related msgs.

Could you please share the basic settings that are required to receive those msgs.

I am in india .

Please use plain text.
Forums Advisor I
keithbergoff
Posts: 694
Registered: ‎12-23-2013
My Device: Z10, 9800
My Carrier: Vodacom

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

[ Edited ]

siddappachandana-85739 wrote:

The messges which i usually recieve from banks regarding my transations and how much money transfer and how much available,OTP related msgs.

Could you please share the basic settings that are required to receive those msgs.

I am in india .


If you can send and receive sms's from the new phone you should still receive sms's from the bank if you have not changed your cell phone number. If you do banking via your cell phone, the new phone must be verified even if it has the old SIM.

Please use plain text.
New Contributor
siddappachandana-85739
Posts: 4
Registered: ‎07-28-2014
My Device: Z10
My Carrier: Aitel

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

I am using my laptop or desktop for any bank transactions in that case what's need to be done
Please use plain text.
Forums Advisor I
keithbergoff
Posts: 694
Registered: ‎12-23-2013
My Device: Z10, 9800
My Carrier: Vodacom

Re: I am not receiving messages from Banks related messages into BBM Z10 phone


siddappachandana-85739 wrote:
I am using my laptop or desktop for any bank transactions in that case what's need to be done

Why didn't you confirm whether you have the same cell phone number, or that you can receive and send sms's ?.

Log into your bank on pc, you should receive an sms when you log in, if not, update your profile with new number.

 

Please use plain text.
New Contributor
siddappachandana-85739
Posts: 4
Registered: ‎07-28-2014
My Device: Z10
My Carrier: Aitel

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

I am using the same cell phone number for past 5 years
Please use plain text.
JSanders
Posts: 84,385
Likes: 22,896
Solutions: 5,891
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I am not receiving messages from Banks related messages into BBM Z10 phone

And, as asked, can you send and receive SMS from other users?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.