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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎07-22-2014
My Device: Z10
Accepted Solution

I can't hear any phone calls

I love the phone but I barely hear anyone speaking to me on the phone.  The volume is up to max, I have tried increasing the volume during a call.  I bought it from someone on ebay who doesn't want to know.  I need help!

Trusted Contributor
Posts: 105
Registered: ‎07-25-2013
My Device: Z10

Re: I can't hear any phone calls

[ Edited ]

You update your operating system.. before that reboot and check it.. check software first before going for hardware

Posts: 103
Registered: ‎07-28-2014
My Device: z10

Re: I can't hear any phone calls

That 's a hardware problem . You need to contact your customer care service center