Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
otos
Posts: 6
Registered: ‎12-24-2010
My Device: Not Specified

Incoming text messages contact unregistered

My incoming text message is not showing my registered contacts on my Z10 phone. So when I received text it will come with full area code numbering. Please can somebody out there advice how resolve it.
Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Incoming text messages contact unregistered

Hi otos,

 

Sorry to hear you're having an issue with your SMS.

 

To clarify, you have a contact saved to your device and when this contact sends you a text message, their name does not display but their phone number? 

 

What software version does your BlackBerry Z10 have installed? 

 

If you were to save the contact with the full area code information, do incoming texts then register with their name? 

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!