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BlackBerry® Z10

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Contributor
Posts: 11
Registered: ‎10-16-2013
My Device: Z10

Incorrect date and time on Blackberry Z10

Whenever I turn on my Blackberry Z10 (battery not removed), the date and time changes to Thursday 11 July and 8:48pm, and I have to manually reset the date and time again. This problem started after I updated the software to version 10.1.0.4181.

 

Could anyone please assist me to overcome this problem.

 

Thank you.

 

Prithipal

Forums Advisor II
Posts: 857
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: Incorrect date and time on Blackberry Z10

Have you done the "simple" things, like a hard reset (not a wipe)? Hold down both volume keys (ignore it if it takes a picture) and let it reboot. (Only remove a battery of the device is OFF or if you have no other choice).
Super Contributor
Posts: 413
Registered: ‎12-02-2009
My Device: Passport | Z30 | Playbook

Re: Incorrect date and time on Blackberry Z10

I'd also suggest setting date/time to be synced with your carrier network.  Settings > Date and Time.  Make sure your time zone is correct; Auto Update Time Zone to ON; SetDate & Time Automatically to ON.  See if that helps.

Forums Advisor II
Posts: 857
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: Incorrect date and time on Blackberry Z10

elessar is right. But I just had a similar issue with time set to synch and it wouldn't. Then suddenly it "corrected" itself. Not sure if it may have been a carrier issue.
Trusted Contributor
Posts: 160
Registered: ‎09-01-2013
My Device: z10 and q10

Re: Incorrect date and time on Blackberry Z10

elessar is correct. I also suffers from the same problem but after sync date/time with carrier networks it works fine!!
Contributor
Posts: 11
Registered: ‎10-16-2013
My Device: Z10

Re: Incorrect date and time on Blackberry Z10

Thanks for your suggestion but sorry to inform it does not work.

Contributor
Posts: 11
Registered: ‎10-16-2013
My Device: Z10

Re: Incorrect date and time on Blackberry Z10

Thanks for your suggestion but it does not work.