08-01-2013 06:49 PM
Monday night received a notification to update Blackberry Z10. Tuesday night when at home installed the update and after completion, blackberry z10 asked for a re-boot and finally when all was done, I noticed that all contacts and text meesages were erased. How do I get back the text meesages without having to reinstall an previous backup and then I am at Square 1 again. Any suggestions?
08-01-2013 07:04 PM
08-02-2013 09:17 AM
Thank you sdgardne and I appreciate your advice. I did do a prior backup before installing the update but for some reason the restore to original still did not bring back the contacts and text meesages lost. My calendar and contacts, I'm not worried since calendar and contact syncwith my MS OUTLOOK worked well. Thank heaven the BBZ10 is functioning properly and I am up to date with that, but my text meesages are still all lost. I guess it is no biggy but some information ie file attachments and contact numbers were lost with the text messages, so I was wondering for the future. Is there any way on the Z10 one can save (not inidividually) text discussions, similar to the MSN message history option? I know BBM has this feature but not everyone has BBM. Any info is greatly appreciated. Thanks
08-02-2013 09:27 AM