Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Visitor
GPark
Posts: 1
Registered: ‎04-25-2013
My Device: Z10
My Carrier: BT

Internet Trouble?

When my phone has been connected to the WiFi network for around 30 minutes I will try to load a page and it will take around 3 minutes to load an error screen that tells me it has failed to resolve host name. I then have to turn off the WiFi on my phone and wait for five minutes before turning it on again and reloading my browser page. Has anyone else had this problem and/or knows how to fix it!
Thanks in Advance
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,083
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Internet Trouble?

Hi and Welcome to the Community!

How long since you last rebooted? I've recently been running some controlled tests and, so far, have come up with about 9 days between reboots being the max time before strange things (including what you describe) start happening. At present, I recommend a reboot once per week.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.