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BlackBerry® Z10

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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10
My Carrier: Vodafone Egypt

Linked contacts

My BB Z10 has linked contacts from several sevices together automatically based on Firs-Second name, it turned out to be that some links are wrong as they are for different people.

Is there any way so I can see all linked contacts and filter them?

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Linked contacts

Hello IbrahimAwwad,

 

Thank you for your question regarding linked contacts on your BlackBerry Z10 smartphone.

 

There is currently no way to view only linked contacts. Which version of device software are you using and which types of contacts are being linked? Has this worked correctly for you in the past and had any changes been made around the time the issue began?

 

 


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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10
My Carrier: Vodafone Egypt

Re: Linked contacts

Dear FozziBear,

 

I'm having the latest OS10 version, and this is my first time to have such contacts linked together. They are linked from different sources:

 

- Exchange account

- FB

- LInkedIN

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New Member
LucyLuu
Posts: 1
Registered: ‎09-13-2013
My Device: Z10
My Carrier: T-Mobile

Re: Linked contacts

Hello,

I am having a similar issue, as of last friday, my contacts are jumbled up and when I look into it, I see that the phone has linked my mom's contact info- in with my neighbors.  When spot checking I see all kinds of random friends/family/co-workers linked up with someone incorrectly.  This is driving me mad and I need to find a resolution soon.  Please help!

Z10/T-Mobile/I've got the latest software, I've powered down and I've removed the battery...

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New Contributor
hgerpe
Posts: 4
Registered: ‎09-27-2013
My Device: BB Z10
My Carrier: Vodafone

Re: Linked contacts

So did I. Same problem: contacts get randomly linked and I can't unlink them. Very bad....
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New Contributor
A1981
Posts: 6
Registered: ‎02-08-2013
My Device: Z10
My Carrier: Rogers, Wind

Re: Linked contacts

[ Edited ]

I have the same (or similar) problem. The wrong linking happens when I edit any existing contact or add a new contact. For example, if I have contacts "James Webb" and "Neil Armstrong" (from same or different accounts), and I edit a mobile number to James' contact, suddenly it is linked to Neil Armstrong's number in the Additional Contact Information section and James contact is shown as "Neil Webb" or sometimes "Neil Armstrong"! When you edit the contact, you still see James and Webb as first and last name, but when you cancel or save the edit, it is shown with the wrong name! The same thing happens when you save a new contact by "New Contact" option in the contacts app or from the list of calls.

 

 

Quick note that I have the following accounts set-up, I tried removing the accounts and adding them from the scratch but it didn't help (I had the same problem with a subset of the following too):
- Facebook
- Linked In
-Yahoo
- Gmail
- Work email

 

And finally, I am on OS version 10.2.1.537 but I have had this problem on 10.1 (and maybe even earlier versions) as well.

 

This is a total disaster and a secuirty risk! BlackBerry, please do something for this!

Thanks 

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New Contributor
A1981
Posts: 6
Registered: ‎02-08-2013
My Device: Z10
My Carrier: Rogers, Wind

Re: Linked contacts

[ Edited ]

Quick note added to the previous issue.

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Contributor
sambika
Posts: 36
Registered: ‎10-22-2012
My Device: 9900
My Carrier: Swisscom

Re: Linked contacts

The same mess here. All the contacts from my company are linked in one account. If i unlink the account they are linked again under another account.

 

Veryvery annoying!!

 

Any help is more than welcome.

Thx

 

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New Member
prosite
Posts: 1
Registered: ‎05-07-2014
My Device: z10
My Carrier: bell

Re: Linked contacts

same issue here. this is a business phone- i am loosing clients because i cant get a hold of them, or i call and cant respond in a personable manner because I never know who the phone is calling!
This is a serious issue that needs to be remedied RIGHT AWAY or Blackberry will be the one loosing a client!
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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10
My Carrier: Vodafone Egypt

Re: Linked contacts

They have already lost the clients, this linking issue turned my life into hell :smileysad:

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