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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎07-06-2013
My Device: Z10

Loading music using BB link (MAC)

Has anyone had troubles loading music with the BB link software onto a Z10

 

My BB Z10 loads 9 albums (140) songs and then gives me a nerror saying that I have file transfer errors when I try to add more to my Z10.

 

I've done everything I could think of.  Re-installed the link software, reformated my memory card, reloaded my BBZ10 to factory default, even did a security wipe and start from scatch.

 

Do Need to send my unit in for repair, it's not even 4 months old.

 

 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Loading music using BB link (MAC)

Hi motokipc,

 

Are you transferring the music onto a media card or the device memory of the BlackBerry Z10?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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New Contributor
Posts: 4
Registered: ‎07-06-2013
My Device: Z10

Re: Loading music using BB link (MAC)

Greetings

 

I'm drag and dropping using the BB link.  How do I know if it's transferring to the media card.

Last nights just for the heck of it i draged and dropped my whole music collection and the file started to transfer.  I noticed that it was using both memory on the media card and internal BBZ10 memory.

 

thanks

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Loading music using BB link (MAC)

If you have a media card inserted, it should automatically transfer the music there via BlackBerry Link.  How big is the media card you are using?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!