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BlackBerry® Z10

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New Contributor
hyscinth
Posts: 2
Registered: ‎10-11-2013
My Device: Z10

Login information for POP server

I keep getting the message "Your login information for POP server [mail.btinternet.com] has changed or is incorrect. Please check your account settings."

When I re-enter my password it works but within a day or two I keep getting the same message?

Can anyone help resolve the annoying problem?

JSanders
Posts: 86,499
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Login information for POP server

I've had that a happen a few times, and it normally goes away and quits happening.

 

If it persists, delete the mail account, reboot and enter the account again.




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New Contributor
hyscinth
Posts: 2
Registered: ‎10-11-2013
My Device: Z10

Re: Login information for POP server

I will try it - thanks
Enterprise SME
-BD-
Posts: 552
Registered: ‎05-15-2008
My Device: Z10

Re: Login information for POP server

If you have multiple devices connecting to the pop account it will currently get disabled if it is busy when the BlackBerry tries to connect:

 

KB33834