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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎01-16-2014
My Device: blackberry Z10
My Carrier: o2

Loss contacts

Hi there yesterday software upgrade but after that i loss my all contacts could you help me.

New Contributor
Posts: 4
Registered: ‎01-16-2014
My Device: blackberry Z10
My Carrier: o2

Re: Loss contacts

Hi there i'm waiting for reply please respond me ASAP

Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: Loss contacts

Good day to you

Before any type of update you should always preform an back up of your device!!!
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Forums Advisor III
Posts: 1,080
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30.
My Carrier: Rogers

Re: Loss contacts


basith4ualways wrote:

Hi there yesterday software upgrade but after that i loss my all contacts could you help me.


yes, that happens when you update / upgrade your OS. That`s why you should ALWAYS do a backup of your device. Do you have gmail? did you save your contacts to your gmail account? because if you did, you can sync your device with your gmail account and that will give you back your contacts on the phone