01-30-2014 08:18 AM
01-30-2014 08:37 AM
1. If you have previous backup of the Torch, made to the PC using the BlackBerry Desktop software, you can restore that backup to the Z10. Once the Z10 has connected, click on the RESTORE tab, and then in the popup box, on restore from legacy device and choose the backup to restore.
or, 2. disconnect from the USB cable, and on your Z10 > open your Settings > BlackBerry Protect > Restore. It allows a one-time transfer of your previous Protect backup data to your Z10.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code