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BlackBerry® Z10

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New Contributor
topo
Posts: 7
Registered: ‎07-15-2013
My Device: z10

MY BBM DISPLAY PICTURE WON'T CHANGE

Q.blackberry messenger my display picture wont change/update. I already change it but its keep the old one. I'm using z10 please help ASAP

New Contributor
deyennie
Posts: 7
Registered: ‎07-15-2013
My Device: z10

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

same here i use a z10

JSanders
Posts: 86,583
Likes: 23,197
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Please see this thread.

http://supportforums.blackberry.com/t5/BlackBerry-Z10/i-can-t-change-my-display-picture-on-BBM/m-p/2...




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New Contributor
topo
Posts: 7
Registered: ‎07-15-2013
My Device: z10

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Hi J Sanders Thanks for the info. So there's is no solution right?
JSanders
Posts: 86,583
Likes: 23,197
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Not that I know of.

 

i would highly advise calling your mobile provider tech support and having them log the issue with BlackBerry tech support.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
topo
Posts: 7
Registered: ‎07-15-2013
My Device: z10

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Okey i will call the provider & keep update to you later 

 

Thanks in advance 

New Contributor
topo
Posts: 7
Registered: ‎07-15-2013
My Device: z10

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Hi

I already call my provider & they no idea with this issues. The operator say maybe due to bbm software.
New Contributor
topo
Posts: 7
Registered: ‎07-15-2013
My Device: z10

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

Hi
I reload my o's and it's work now. Thanks for the advice
New Contributor
Cookiiejojo
Posts: 3
Registered: ‎10-17-2013
My Device: blackberry Q5 SQR100-2

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

I have a blackberry q5. My dp's won't change I'm on contract.
JSanders
Posts: 86,583
Likes: 23,197
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BBM DISPLAY PICTURE WON'T CHANGE

scroll up, read the earlier discussions in this thread... all explained.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code