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BlackBerry® Z10

Posts: 160
Registered: ‎03-12-2011
My Device: PlayBook♥
My Carrier: eplus

Max PINs reached

Hey guys


I just got my LE Z10 and did the setup. I had a Z10 before and now I got this error:


"There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry App World


So basically I need help with this error:



Yes I read what's written there but I actually don't know how to proceed.

I have not used my account 15 times... ^^


Any help is appreciated!


Thanks Smiley Happy

Please give free Likes if I helped you out! Smiley Happy
Posts: 91,853
Likes: 24,142
Solutions: 6,233
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Max PINs reached

Note the text at the bottom of that KB article:

Additional Information

Note: Contact the wireless service provider from which the BlackBerry device was purchased if the maximum number of BlackBerry device swaps has been reached in error.


Since yours was not purchased, I'd contact your developer program.



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