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BlackBerry® Z10

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New Contributor
Piere
Posts: 5
Registered: ‎04-30-2013
My Device: Z10
My Carrier: MTN

Microphone on Z10

My Microphone is not working it seems like its muted. If I put the phone on speaker it works.

 

What can be the problem and how to solve it would help.

 

Thank you

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JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Microphone on Z10

Open your Remember app and try to record a voice note using the microphone.

Can you?




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New Contributor
Piere
Posts: 5
Registered: ‎04-30-2013
My Device: Z10
My Carrier: MTN

Re: Microphone on Z10

No keeps on telling me the voice command could not be understood.

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JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Microphone on Z10

hmmm... then you are not using the voice recorder. it's doesn't speak back to you.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Piere
Posts: 5
Registered: ‎04-30-2013
My Device: Z10
My Carrier: MTN

Re: Microphone on Z10

Ok downloaded a voice recorder app it recorded my voice fine

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JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Microphone on Z10

The your mic works.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
BeamRider47
Posts: 28
Registered: ‎04-30-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile/Telekom D

Re: Microphone on Z10

I do have the same Problem here, Mic only works when calls are put on speaker. When put back to handset the mic is muted straight away.

Don´t know what caused this to occur. A few days ago all worked fine!

 

Tried to take out the battery and reboot the device, without any change,

did the mic-test with remember and all worked ,

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New Contributor
Piere
Posts: 5
Registered: ‎04-30-2013
My Device: Z10
My Carrier: MTN

Re: Microphone on Z10

That is obvious but if I receive a call no one can hear me. That was the original problem.

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New Contributor
Piere
Posts: 5
Registered: ‎04-30-2013
My Device: Z10
My Carrier: MTN

Re: Microphone on Z10

OK I removed the battery and teh microphone is owrking

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Contributor
BeamRider47
Posts: 28
Registered: ‎04-30-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile/Telekom D

Re: Microphone on Z10

lucky YOU :-)

mine is still not doing what it´s supposed to do
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