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Forums Advisor III
Posts: 1,467
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Missing preinstalled wallpaper icon (again)


JSanders wrote:

Martin, out of curiosity, adjust your Display screen brightness and then check again, as the initial poster had done?


I just played in both way with the brightness, and I still see the thumbnails for all the wallpaper, after going in each direction for the brightness and even after I got it back to about 30%

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
Posts: 88,831
Likes: 23,692
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Missing preinstalled wallpaper icon (again)

good deal, thanks.




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Forums Advisor III
Posts: 1,467
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Missing preinstalled wallpaper icon (again)


JSanders wrote:

good deal, thanks.


My pleasure

 

sorry if I was long to answer but we just had a tragedy in town, a bus and a train colided

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Member
Posts: 2
Registered: ‎02-02-2014
My Device: Blackberry Z10

Re: Missing preinstalled wallpaper icon (again)

After I downloaded the 10.2.1 OS update and changed my brightness I have no wallpaper selections. I keep touching wallpaper, but it does not give me any selections. It went back to the basic blue background.

Anyone know how to get the pre-installed wallpaper back???

Thanks,

Dawn

Posts: 88,831
Likes: 23,692
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Missing preinstalled wallpaper icon (again)

boobooguy, try rebooting, and check again.

 

On your BlackBerry10 device:
Restart: Press and hold the upper edge power button a couple seconds and the tap the lower right RESTART.
Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 2
Registered: ‎02-02-2014
My Device: Blackberry Z10

Re: Missing preinstalled wallpaper icon (again)

Hi JSanders,

I did the reboot a few times just now. No luck. It's weird. Thank you for trying to help..

I did download a few days ago, maybe too late at this point for a reboot. Not sure how I can get these reinstalled. Any ideas?