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BlackBerry® Z10

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New Contributor
alastair_masson
Posts: 6
Registered: ‎02-05-2013
My Device: BlackBerry Z10
My Carrier: Vodafone UK
Accepted Solution

Music on Z10 phone and SD card, but not found by Music player

Using BB Link I have managed to sync some must with my Z10. I can see it (MP3) in the file explorer, but the Music player insists it cannot find any tracks.

 

If I go to the file I can play it. 

 

Can anybpdy please help me?

 

Alastair

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New Contributor
Ofelas
Posts: 5
Registered: ‎07-21-2009
My Device: Z10
My Carrier: O2

Re: Music on Z10 phone and SD card, but not found by Music player

 

Same problem here. Music Player only shows 3 out of 21 songs. File manager shows all 21.

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New Contributor
tinkerteck
Posts: 7
Registered: ‎02-04-2013
My Device: Z10
My Carrier: Telus

Re: Music on Z10 phone and SD card, but not found by Music player

I have the same thing. But with an .mp3 file that was purchased from BlackBerry World.  However, if I purchase an entire album, the songs play fine.  Note:  When I download an album, I don't think they are coming through as MP3 files as the files sizes are too big.  Interesting.

 

Let's see how quickly they're able to push out updates. :smileyhappy:  I'm loving it already!

 

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Guru III
knottyrope
Posts: 30,096
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Music on Z10 phone and SD card, but not found by Music player

did they go into the music folder on device or a SD card?

 

I had similar issue with playbook as i put them in a new folder and not into music one

 




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New Contributor
alastair_masson
Posts: 6
Registered: ‎02-05-2013
My Device: BlackBerry Z10
My Carrier: Vodafone UK

Re: Music on Z10 phone and SD card, but not found by Music player

Both the local phone storage and SD card. It was synced via BlackBerry Link.

 

Alastair

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New Contributor
alastair_masson
Posts: 6
Registered: ‎02-05-2013
My Device: BlackBerry Z10
My Carrier: Vodafone UK

Re: Music on Z10 phone and SD card, but not found by Music player

Oh, and yes, in the Music folders both on SD and locally.
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Contributor
jasonhoffman
Posts: 13
Registered: ‎02-05-2013
My Device: Z10
My Carrier: Koodo

Re: Music on Z10 phone and SD card, but not found by Music player

I am having the same issue. I connected to Blackberry Link. I dragged and dropped 3 albums onto phone. It appeared as though it copied them. The albums appear in Blackberry Link on my device. But in the music player on the phone it says I have no music!
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New Contributor
alastair_masson
Posts: 6
Registered: ‎02-05-2013
My Device: BlackBerry Z10
My Carrier: Vodafone UK

Re: Music on Z10 phone and SD card, but not found by Music player

Problem solved.

 

Did a restart by switching handset off and then back on again.

 

Simple.

 

Hope it works for the rest of you good Z10 users with the same issue.

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New Contributor
darrylkraemer
Posts: 5
Registered: ‎02-06-2013
My Device: Blackberry Z10
My Carrier: Rogers

Re: Music on Z10 phone and SD card, but not found by Music player

Were you able to set where the music is sync'd to on your Z10 in Link - local or SD? Mine is only sync-ing local, and I don't see a setting to use SD. I'm having to manually move the music from the local music folder to the SD card.
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New Contributor
alastair_masson
Posts: 6
Registered: ‎02-05-2013
My Device: BlackBerry Z10
My Carrier: Vodafone UK

Re: Music on Z10 phone and SD card, but not found by Music player

Not sure. Have not seen it yet. I'll be having a closer look later so will report back if I discover anything of interest.
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