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BlackBerry® Z10

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New Member
saif215
Posts: 2
Registered: ‎02-25-2013
My Device: Z10

... My Z10 isnt saving call logs

my phone isnt saving call logs whatever i recieve, miss or dial a phone call it hows nothing on the log its always empty, am very disappointed , please help?

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Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: ... My Z10 isnt saving call logs

Hey saif215,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Just to clarify, the call logs is not chosen for Missed?  Click on All in the Phone application.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Member
saif215
Posts: 2
Registered: ‎02-25-2013
My Device: Z10

Re: ... My Z10 isnt saving call logs

It is not on missed, both missed and all has been empty showing no call logs since i bought the phone a week ago, whatever call i get or miss its all empty both missed and all tabs..

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New Contributor
gwacey
Posts: 3
Registered: ‎06-23-2013
My Device: z10

Re: ... My Z10 isnt saving call logs

has this been resolved? i have my z10 and recent calls are not saving in my call log as well
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New Contributor
abhimanyu_sy
Posts: 7
Registered: ‎06-23-2013
My Device: z10

Re: ... My Z10 isnt saving call logs

I have the exact same problem, the call list remains empty no matter what...
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New Contributor
abhimanyu_sy
Posts: 7
Registered: ‎06-23-2013
My Device: z10

Re: ... My Z10 isnt saving call logs

I have the exact same problem, the call list remains empty no matter what...

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Forums Advisor II
scrannel
Posts: 800
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: ... My Z10 isnt saving call logs

[ Edited ]

What OS version? I'm on T-mo (usa) and my call log functioned on both the previous OS and the update.

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New Contributor
gwacey
Posts: 3
Registered: ‎06-23-2013
My Device: z10

Re: ... My Z10 isnt saving call logs

im from dubai..my main question first wud be where to find call log settings..os is the latest
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New Contributor
abhimanyu_sy
Posts: 7
Registered: ‎06-23-2013
My Device: z10

Re: ... My Z10 isnt saving call logs

I'm on OS 10.1 from India (airtel). The call log was working perfecting till a couple of days back but now nothing gets registered there, no incoming or outcoming. Also my speed dials are also not showing. 2AB568EA ( i can share my screen if anyone is interested)

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Forums Advisor II
scrannel
Posts: 800
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: ... My Z10 isnt saving call logs

OK, looking over the list of carriers that seem to be effected, and since you are reporting everything was working and then went south -- I would be calling my carrier.  As you probably know, some countries like Saudi and India, have "special" relationships with BBerry, 

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