08-31-2013 12:20 PM
I have tried everything to update my Z10 to the latest software. Such as:
It wont get past either 14 % or 35% and its now messing up all my apps. Does anyone have a clue how to help me please? I have also tried restarting it endless times and my computer, and while the BB is conected to my computer. Pleeeease help!!!
08-31-2013 12:26 PM
You could try doing it by the autoloader method next.
Have a look here to get the version you need...
08-31-2013 12:33 PM
Didn't work. Link says file no longer available. I'm having the same problem except I finally managed to get my phone back to life after a failed attempt to update the OS from 10.1.0.273 to whatever 4xxx **bleep** my phone said I should go to and now my phone isn't working (can't make or receive calls), two of my email accounts vanished, and Facebook is no longer in the Hub. I tried to Restore my backup and it hung up. So. Freakin. Frustrated.
08-31-2013 12:39 PM
i have the same problem here. Tried uploading the new software and what a mistake! my phone won't charge or do anything since yesterday! and I need it urgently! Tried everything including update through the website and nada!!! so bloody frustrating! If I had known that I would be experiencing this kind of problems with blackberry, I would have gone for iphone! Can't they do at least one thing right!!!! so furious!!!!
08-31-2013 12:39 PM
08-31-2013 12:45 PM
Ow nothing works. I dont know what an autoloder method is and the files dont work anyway and i'm not sure I am feeling experimantal. I'm not really an expert on all this might just have to give up
08-31-2013 12:48 PM
All an autoloader does is bypass Link allowing a direct connection to your phone from your PC, totally restoring an OS version on your phone wiping out any and all data from before.
A clean install.
08-31-2013 12:59 PM
Sorry I'm not getting you anywhere, sometimes the phones are actually broken and need replacing.
Since your phone is unusable anyway why not try one of the 10.2 links it's not like you have anything to lose at this point?