06-10-2013 03:23 PM
I have tried to update but it says I have the latest software which is not the latest everyone else is talking about and my version of the OS does not support 2 way sync. My blackberry link software continues to generate errors and is forced to close so I have uninstalled that. All very unsatisfactory. Even the company that introduced to BB have ditched them and moved to i-phone because they a re ticking the boxes they weren't before. Apple are listening and coming up with solutions RIM seem to have their feet stuck in the mud I dont want and i phone but if it does everything I need then i will migrate I can't wait forever BB and that's what it is taking. The man hours I am waisting trying to sort this out is too significant to ignore.
06-10-2013 03:36 PM
Have you gone to the BB Link website and simply clicked on the link to download the Link software? whilst nothing on the site indicates that this will download the new OS10.1.1.1.26 you will find that by downloading the Link software as if you are starting from scratch you will get you the new version of the Link software.
This is what I did last week and it is working oerfectly well.
06-10-2013 05:06 PM
Admittedly I'm a little late to the discussion, 86 pages late :-) but I guess I must be missing something about the ability to sync a Z-10 ( or now Q-10) with Outlook on Exchange. I got my wife a Z-10 a couple of months ago on the first day they were avail. I could not get it setup to work with Outlook, turns out my Exchange hosting company had not done the last update on BES which would allow for the 10 operating system. They said they were not paying for the update because they didn't feel there was a market or need to and suggested I use Activesyn. They enabled Activesync and she was up and running. Last week I got a Q-10 and had them switch the account to Activsync and the Q-10 was up and running in minutes. Everything is synced continuously, mail, contacts, calendar, tasks, memos. So what am I missing in this discussion?
06-10-2013 05:32 PM
What type of software is "ActiveSync"? Is this a cloud based service? Who sells it? I am afraid that I have never heard of this software.
ActiveSync is the data transfer service or technology which syncs your email to your Z10, and for others, syncs their contacts and calendar.
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06-10-2013 05:39 PM
On your Z or Q go to add an email account and then Advanced and you'll have several selections, choose Activesync, enter your account info, server info etc and it'll work. First your Exchange provider need to set your account to Activesync from BES. I have a Z and Q and they work perfectly.
06-10-2013 05:46 PM
06-10-2013 05:49 PM
Many of us snyc Outlook to our mail providers like AOL, Google, comcast, etc. We keep our calendars and contacts on our PC. The sync of the calendar and contacts is what we are talking about. Mail and the Z10 works great.
06-10-2013 05:58 PM
Humm, I have most of my email hosted on exchange but I do have a couple of POP accounts and just sync the email on them as all of my calendar and contacts etc are on my Exchange account. . When I have a moment I will play with a POP account and see what I can figure out.