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BlackBerry® Z10

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Contributor
yasserhy
Posts: 41
Registered: ‎03-28-2010
My Device: Blackberry Z10
Accepted Solution

No options for contacts in the Call Log

Dear All,

 

There seems the be a missing feature from the Call Log.

 

You can't send SMS , Email, MMS to people listed in the call log !!

 

in the earlier BB systems, when you open your call log by pressing the Green Call button, you get a list of all people who called you, missed calls, dialed calls. Whenever you move the bar over one of those numbers and then click the BB Logo Button (menu access), you get a lot of different options including sending SMS or MMS.

 

With the new OS 10, this feature is not there. I faced HELL trying to SMS someone who had just called me.

 

I got a phone call from an unknown mobile number from one of the vendors and he wanted me to send him a number through SMS. After getting the number for him, I went to the call log (since he's not stored in my contacts) and tried to view the options looking for the SMS options. It was not there!! I had to add the vendor to my contacts and from there, I was able to see all the options.

 

Is there a way to do that from the call log?

Yasser Youssef
JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No options for contacts in the Call Log

Yea, if the caller is in your contacts, you can open up the call history for the call and there will be a SMS icon right on that screen.

 

Unknown numbers, no. The device itself has no idea if it's a mobile number or not.




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Contributor
yasserhy
Posts: 41
Registered: ‎03-28-2010
My Device: Blackberry Z10

Re: No options for contacts in the Call Log

well, that's my point exactly.

 

why do I have to add someone to my conacts in order to be able to communicate with him? and why do i have to go to my contacts to be able to communicate with them with means other than calling ?

 

that was one of the amazing features of blackberry and other "smart" phones actually. being able to communicate with SMS, MMS, Emails ... etc from within the log screen.

 

 Blackberry needs to work on that. the phone was supposed to be an upgrade not a downgrade :smileysad:

 

 

Yasser Youssef
JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No options for contacts in the Call Log

Hey, it's a good suggestion, I agree.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
michi30885
Posts: 46
Registered: ‎02-04-2011
My Device: Blackberry Z10, PlayBook

Re: No options for contacts in the Call Log

[ Edited ]

Never tried it before, but managed to work it out just now. It's not a fault with Blackberry, here's how you do it:

 

1. On the call log, touch the number and hold down until the menu appears on the right side

2. Click on the top 'View Call Details' icon

3. On the bottom, you can tap 'Text' to send an SMS to this number

 

Hope this helps

Contributor
yasserhy
Posts: 41
Registered: ‎03-28-2010
My Device: Blackberry Z10

Re: No options for contacts in the Call Log

thanks! it works great :smileyhappy:

Yasser Youssef