04-11-2013 10:29 AM
As the subject says... I've got 20+ BBM Contacts but I only seem to get status updates for one or two of the users, some users I can see their statuses have changed but only if look on their profile as it doesn't show up in the "notifications" section of BBM... And similarly, people have changed their profile photos and I dont see those either.
Is this a known bug, or is there anything I can do to fix it? I don't fancy whimsically removing BBM to see if it helps!
04-12-2013 10:15 AM
Thank you for your question regarding BBM contact updates on your BlackBerry Z10 smartphone.
Swipe down from the top within BBM and go to Settings, go to Blocked Contacts and select edit.
Check the updates section to verify whether or not these contacts are listed. If so, please remove them from the list and verify that the updates begin to appear going forward.
Let us know if this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!
04-15-2013 04:28 AM
Hi, thanks for the reply.
I don't have anything listed in any of the blocked sections.. Invites, Apps, Updates.
Interestingly, those users who I can see in the updates section, if I go to their individual profiles and check "Updates" I can see their updates, but with those users who dont appear in the Updates section, their own personal "Updates" tab are also blank, so it does match.
04-24-2013 10:41 AM
05-11-2013 03:24 AM
In my case, I get the status updates of most of my contacts, but 1 or 2 contacts are not updated. It is the same as the day when they were added as a contact. When I go to their contact detail on BBM, I don't see their Display Picture in the DP slot (to the left of their name). Below the name it is the same old thing that they have "said". it never gets updated at all. And the 'Updates' tab when clicked shows nothing.. Please suggest.. Thank you.